Cancellation options depend on the hotel's policy shown before checkout and in your confirmation details. Many of Skiplagged’s Exclusive Rate rooms are non-refundable, while other rooms may offer more flexible policies. If your booking is refundable, use the Cancel Reservation link on your confirmation page. Review cancellation terms carefully before booking. How to cancel a hotel reservation

Standard hotel rooms are usually guaranteed for 2 guests unless stated otherwise. Traveling with more than 2 people? Contact the hotel directly to ask whether they charge for extra guests. Hotel room occupancy details

Typically, you need three things: a government-issued photo ID, a credit card in the reservation holder’s name, and your confirmation number (it’s on your itinerary). The credit card covers incidentals like resort fees or parking. What to bring for check-in

Yes, same-day reservations are available in most areas and for most hotels, often until 5am ET for that night. Availability varies and some hotels do not allow same-day bookings. If booking after midnight for immediate check-in, expect to check out at the hotel's normal checkout time that same day. Same-day booking details

Hotel star ratings are a general guide to quality, based on factors like amenities, facilities, brand reputation, guest feedback, and other rating services. Ratings may differ from other sites and can change. Always review hotel details, photos, amenities, location, and policies before booking. How star ratings work