Skiplagged Guarantee

Trip backup when something goes wrong

Tickets get canceled. Routes get changed. And sometimes, you're the one left stranded. The Skiplagged Guarantee pays the fare difference on your replacement flight — up to $500 — so a bad day doesn't cost you twice.

Add to regular flights at checkout

Up to $500 reimbursed

Automatically included on skiplagging flights

*Included on every skiplagging flight. Add it to any other flight as a Skiplagged Benefit at checkout.

How to access it

Available on every flight you book with us

Skiplagging flights

Automatically Included

The Guarantee is included automatically with every skiplagging flight. Learn how skiplagging works.

Regular flights

Optional add-on

The Guarantee is offered as part of our Skiplagged Benefits. Add it at checkout if you want backup.

How we back you up

Airline cancels your ticket

We pay the fare difference of your replacement ticket, up to $500.

Airline changes your route

Rebook to your original destination and submit a reimbursement request.

Airline causes a missed connection

If airline delays cause you to miss a connection, we'll cover up to $500 of your new ticket.
SEE WHAT'S INCLUDED
*Some limits apply, see the full terms

Three simple steps

Something wrong? Let's make it right

If your trip didn’t go as planned, submit a request within 24 hours and we’ll take it from there.
GET REIMBURSED

Add Skiplagged Benefits at checkout

On skiplagging flights, the Guarantee is already included. On any other flight, select “add Skiplagged Benefits” before you pay to access the Guarantee.

Rebook your replacement through Skiplagged¹

If something goes wrong with your original trip, book a comparable replacement flight on Skiplagged. Tickets booked off-platform can’t be reimbursed.

Send us your reimbursement request

Within 24 hours of your original departure time, submit your new and original booking receipts. If approved, we’ll reimburse the difference up to $500.
¹ The replacement flight must be comparable to your original flight class and type. See terms for more details.

What's included and what isn't

What the Skiplagged Guarantee covers
SituationIncluded
Ticket cancellation by airline
If your flight gets canceled, we'll pay the difference in cost (up to $500) between your new ticket and your original one.
Included
Airline reroutes your flight
Need to cancel because the airline changed your route? Rebook a new flight and we'll reimburse the fare difference (up to $500).
Included
Missed connections
Missed your connection due to airline delays? We'll cover the difference (up to $500) between your new and original flight.
Included
ID issues
If your ticket is canceled because you forgot your passport or other ID, we won't be able to reimburse you.
Not included
Checked baggage
If you are denied boarding because you checked a bag on a skiplagging ticket (including at the gate), the guarantee won't apply.
Not included
Rebooked by airline
If the airline rebooks you on another ticket to your intended destination, it is not eligible for reimbursement.
Not included
Off-site replacement ticket
If your flight is disrupted in any way, Skiplagged cannot reimburse any ticket you book on another platform.
Not included

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Questions about the Guarantee

The details on when you're covered, what counts, and how to request a reimbursement.

The Skiplagged Guarantee helps cover unexpected additional airfare costs when a covered disruption prevents your trip from going as planned. On qualifying tickets, if your reimbursement request is approved, Skiplagged can reimburse the difference for a qualifying replacement flight, up to $500 per traveler.

How the Skiplagged Guarantee works →

The Guarantee is automatically included with skiplagging flights. For regular flights, it is available when you select “Add Skiplagged Benefits” at checkout. Check your booking details before purchase to confirm that the Guarantee is included.

Skiplagged Guarantee eligibility →

Coverage includes an airline canceling your ticket, rerouting your flight, or causing a missed connection that prevents you from completing the itinerary as planned. Eligibility, exclusions, and reimbursement limits apply. The Skiplagged Guarantee is not insurance.

See what the Guarantee covers →

Book a qualifying replacement flight through Skiplagged, keep your receipts and supporting documentation, and submit a reimbursement request within 24 hours. Approved requests can reimburse the eligible fare difference up to $500 per traveler.

Apply for Skiplagged Guarantee reimbursement →

A qualifying replacement should reach the same intended destination, use the same or a substantially similar fare class and airline type, and be as close as reasonably possible to the original flight’s cost. Book the replacement through Skiplagged.

Comparable replacement-flight requirements →
READ FULL FAQ

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