To cancel or change your rental car reservation, you will need to take a look at the confirmation you received after purchase. In the confirmation email, there will be a contact phone number and a Trip Number for the reservation. If you are not able to find the phone number, you can forward the email to us, and we can take a look.

- Pay Now — prepaid, often cheaper, but may be non-refundable.
- Pay Later — pay at the counter, more flexible, usually slightly higher rate.

- Valid driver's license (matching the primary driver's name on the booking)
- Credit card in the primary driver's name (debit cards may not be accepted)
- Booking confirmation
- Some locations require a passport for international travelers

Flexible cancellation: This means free cancellation is restricted to a specific window (typically 24–48 hours before pick-up). If you cancel after this deadline, you will likely face fees or forfeit a portion of your money.
Free Cancellation: This guarantees a full refund with zero penalties, making it the safest and most flexible choice if your plans are up in the air.

Yes, but most rental companies charge an additional driver fee (usually $10–$15/day). Some waive it for spouses or domestic partners.